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Customer Service About Us

Customer Service

The Quilt Merchant's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. If you are not satisfied with your purchase, please let us know immediately. We will work with you to resolve any issue toward your satisfaction however it is not our policy to offer refunds on products purchased from our online store. All sales are final. Sales tax is only applicable to Illinois residents. Thank you for shopping at The Quilt Merchant. Contact us at Docia@thequiltmerchant.com or call (630) 480-3000 anytime.

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